Privacy Policy

UYP Coaching Ltd is committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and look after information when you use https://www.uypcoaching.com.

Who is responsible

UYP Coaching Ltd (company no. 14826126) is the data controller. Registered office: 5 Calluna Drive, Priorslee, Telford, England, TF2 9TS. Contact: tara@uypcoaching.com.

Information we collect

We may collect personal information that you choose to give us when you get in touch — for example by email, phone, or the contact form on this website. That can include your name, email address, phone number, and whatever you share about your enquiry.

We may also collect limited technical information automatically, such as IP address, browser type, and device type, as part of normal website operation.

How we use your information

• To respond to your enquiries and provide coaching services
• To communicate with you about sessions and arrangements
• To improve the website
• To comply with legal obligations

We keep enquiry emails for as long as we need them to respond and, if we work together, to deliver coaching — then delete or archive them when they are no longer required. You can ask to see, correct, or delete your personal information, or complain to the ICO (ico.org.uk).

Employer-commissioned work

When an organisation commissions coaching or training, we may collect participant names and work contact details, and the information the organisation shares about the brief. One-to-one coaching conversations are confidential. Any update shared back with the employer — for example attendance, themes, or a short progress note — is agreed in writing before the work starts. We do not report the content of a coaching conversation unless that was part of the written agreement, or we are required to disclose it by law.

Cookies and analytics

We use essential cookies so the site can run. We do not use advertising cookies. If privacy-friendly analytics (Plausible) is enabled, it does not use cookies to track you. See the cookie notice.

Data sharing

We do not sell your personal information. We may share it where required to comply with the law, respond to lawful requests, or protect our rights.

Data security

We take reasonable measures to protect personal information against unauthorised access, disclosure, and misuse.

Disclaimer

Information on this website is for general information only. It is not professional medical, psychological, or psychiatric advice, and it does not replace therapy, diagnosis, or treatment from a qualified practitioner. Always seek advice from your physician or other qualified mental health provider with questions about a medical condition or mental disorder.

UYP Coaching Ltd assumes no responsibility for decisions, losses, or damages that result from relying on website content. Using this website does not create a coaching relationship; that begins only when we agree to work together.

Changes

We may update this policy from time to time by posting a new version on this page.

Contact

Questions about this policy: tara@uypcoaching.com